Cancellation & Refund Policy

Effective Date: 02/02/2026

This Cancellation and Refund Policy applies to all services offered by Witbloom, including training programs, placement assistance, and recruitment services.

1. Cancellation Policy

a) For Candidates (Training / Placement Services)

• Candidates may request cancellation of their registration or training enrollment by contacting Witbloom through email or phone.
• Cancellation requests must be made before the commencement of training or service.
• Once training sessions, interviews, or placement processes have started, cancellation requests may not be accepted.

b) For Employers (Recruitment Services)

• Employers may cancel hiring or recruitment requests by providing written notice to Witbloom.
• If recruitment work has already started (screening, shortlisting, interviews), cancellation may be subject to applicable charges.

2. Refund Policy

a) Candidate Refunds

• Registration fees or service charges, if any, are non-refundable once services have commenced.
• Refunds will be considered only if:
  • The service has not started, and
  • The cancellation request is approved by Witbloom management.
• No refunds will be provided for:
  • Missed training sessions
  • Interview no-shows
  • Placement outcomes dependent on employer decisions

b) Employer Refunds

• Payments made for recruitment or hiring services are generally non-refundable once work has begun.
• Partial refunds, if any, will be evaluated on a case-to-case basis, depending on the stage of service completion.

3. Mode of Refund

• Approved refunds will be processed using the original payment method.
• Refund processing may take 7–10 business days.
• Transaction or gateway charges, if applicable, will be deducted.

4. Non-Refundable Situations

Refunds will not be provided in the following cases:

• Candidate does not clear interviews
• Candidate withdraws after training starts
• Employer changes hiring requirements midway
• Delays caused by third-party employers
• Incorrect information provided by the candidate or employer

5. Changes to Policy

Witbloom reserves the right to modify or update this Cancellation & Refund Policy at any time. Any changes will be effective immediately upon posting on the website.

6. Contact Us